Streamline digital ops with AI-powered alert management

Get visibility into your IT infrastructure at one place with a consolidated view of all alerts. Reduce noise to identify the most pressing issues and route them to the right agent groups. Use AI-enhanced incident management to provide richer context and resolve incidents faster.

Freshservice Alert Management consolidates alerts from multiple monitoring tools Freshservice Alert Management consolidates alerts from multiple monitoring tools

Instantly respond to critical incidents using    on-call management

Turn on 24*7 monitoring by creating on-call schedules for teams spanning multiple geographies and timezones. Escalate issues automatically through phone, text, email etc. to get the right person to act on an issue fast.

On-call management in Freshservice On-call management in Freshservice

Lower MTTR with                out-of-box orchestration apps

Automate repetitive and time-consuming use cases such as service provisioning, password resets, alert remediation, incident remediation by creating workflows across different applications, tools, and platforms.

tile 3 tile 3

The impact on our customers