Native Integrations

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Freshdesk  

Seamless collaboration between teams 

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Slack

Get More Done with Slack and Freshservice

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MS Teams

Resolve Tickets Faster with Freshservice and Teams 

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Zoom

Deliver Instant Support with Zoom and Freshservice
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Jira

Collaborate for Success with JIRA and Freshservice

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G Suite

Sign into your service desk directly from Google Apps with Single Sign On

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Rescue

Share users' screens instantly, and solve problems in real time

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FreshBooks

Track time on tasks and tickets, plus get the option of invoicing

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Harvest

Time tracking and invoicing options in your service desk

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SurveyMonkey

Enhance your customer support with meaningful feedback

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Zapier

Easy to bridge the gap between your service desk and different applications

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Dropbox

Send large files and attachments easily

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SCCM

Advanced asset discovery module to sync your inventories with the service desk

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Bomgar

Provide remote desktop assistance with screen-sharing and secure web-based live chat support

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Box

Share large files and documents from your service desk

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Amazon web services

Import virtual assets right from cloud storage EC2, RDS and EBS directly to your CMDB

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Pagerduty

Incident management system to monitor, schedule and create alerts for all your tickets

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Cloudwatch

Convert AWS CloudWatch alarms to tickets and alarm notifications to ticket notes

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Quickbooks

Send time spent on tickets to QuickBooks for easy billingSend time spent on tickets to QuickBooks for easy billing

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