REAson 1

Everything your IT team needs in one place, sans the configuration complexity

That the product doesn’t suffice OOTB, and that CUSTOMIZATION requiring FT developers is necessary, is an implicit assumption when you purchase BMC's service desk.

Very fast, you end up with a platform that takes :

• Too long to implement
• Too long to derive ROI from
• Too long to upgrade and get defects fixed
• Too long to implement changes

With Freshservice, you get a right-sized, scalable solution with all the necessary capabilities available out-of-the-box to provide a unified and seamless experience

Reason 3

Rapid time to value and ease of implementation

• Core ITSM capabilities available out-of-the-box
• Codeless configuration over customization
• Easy integrations
• Expert onboarding and customer support

Go live 2x sooner and get your money back 3.3x faster !

Reason 5

Transparent, partner-like engagement model

Getting started on Freshservice is a breeze with our proactive support. We provide dedicated ITSM experts for implementation and onboarding and 24/7 customer support to make sure that you are successful in creating value out of your Freshservice investment without requiring additional resources or headcount.

We will be there every step of the way as a trusted partner.